RushCard Glitch Locks Out Thousands of Prepaid Card Customers from Accounts and Prompts Investigation

Hundreds of thousands of Americans are still without access to their paychecks after a glitch struck RushCard, Russell Simmons’ prepaid debit card company. According to an article in Rolling Stone, accountholders, many of whom are low-income and lack access to other banks, found that they had lost access to their accounts nearly two weeks ago.… Continue reading RushCard Glitch Locks Out Thousands of Prepaid Card Customers from Accounts and Prompts Investigation

Helping Financial Caregivers in Every State

  Millions of Americans are managing money or property for a family member or friend who is unable to pay bills or make financial decisions. We’ve heard from these financial caregivers about how tough it can be. Kristin in Virginia had to take over financial management for her 35-year-old brother when he suffered a traumatic… Continue reading Helping Financial Caregivers in Every State

Struggling to Keep Up with Student Loan Repayment

We’ve all heard the stories. Whether from our friends, colleagues, adult children, or through our own experiences, we know that student loan debt is taking a huge toll on students and graduates across the country. With the total volume of outstanding student debt amounting to well over a trillion dollars, we’ve heard stories of its… Continue reading Struggling to Keep Up with Student Loan Repayment

New signs of trouble for student loan borrowers

Earlier this year, we asked you to share your stories about student debt stress. More than 30,000 of you responded, telling us that student loan servicers (the companies that send you a bill each month) can make it harder to manage your loans and may contribute to our nation’s growing student loan default problem. Last… Continue reading New signs of trouble for student loan borrowers

What is an ACH?

An ACH is an electronic fund transfer made between banks and credit unions across what is called the Automated Clearing House network. ACH is used for all kinds of fund transfer transactions, including direct deposit of paychecks and monthly debits for routine payments. Merchants often enable consumers to pay bills via ACH by providing an… Continue reading What is an ACH?

11 Myths About Student Loan Forgiveness

If you have more student loan debt than you can handle, or if you’ve been paying and paying (and paying) and can’t make headway, chances are you’ve wondered about student loan forgiveness. As you look into your options, keep in mind that everything you read (or hear — even from your student loan servicer) may not be accurate.… Continue reading 11 Myths About Student Loan Forgiveness

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